You have 6 hours to cancel your order, beyond the time period all cancellations will be charged $5 art fee. We are continuously processing orders thats we need to charge for the artwork thats been started.
If you want to change the photo that you submitted, you can change it within 6 hours after we received your order, after that window period, the artwork has been started and you will be charged $5 for any changes after.
If you want to change the product you have ordered you can make changes within 48 hours after we have received your order. Additional charges will depend on the products prices. Any changes after that will not be accepted.